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Uploading a Baseline Video Fails

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Yakir avatar
Written by Yakir
Updated over 9 months ago

If your network is slow or unstable, you may experience longer upload times, or in rare cases, the upload fails.

Your screen will appear as follows:

(insert screen shot)

To overcome this issue, based on your scenario, choose one of the following solutions:

  1. Keep the link open, and allow time for it to upload.

    The video can be downloaded at a later stage.

  2. Download the video to your device. Later, with a stronger internet connection, refresh the screen or reopen the original link from your email or SMS.

  3. Record the video using the camera roll on your device, and upload it as a file. For more information, click here.

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