...
From the email you received, click the button based on your inspection type.
The example below shows a move-out inspection: (insert ss)
The SMARTSCAN window appears: (insert ss)
Click Experiencing and Issue? Click Here. (inserts ss)
Click You experienced an issue with performing the scan? Click to upload a video of the scan. (insert ss)
Select from your library, or take a new video.
Click Use Video. (insert ss)
If necessary, you can change the video selected, or click Upload Video.
The upload begins:
(insert ss)
Once completed, the screen appears as follows:
(insert ss)