This article provides a list of issues that may be encountered when running your inspections, and how to resolve them.
Something Went Wrong. Cannot perform scan on this device. There is no back-facing camera available.
Reason: The device you are using for the video does not have a back-facing camera, or another application is using the camera.
Solution 1: Close the other applications on your device, and try again.
Solution 2: Use a device with a back-facing camera.
Inspection Page not Loading
Reason: Your network is slow or unstable.
Solution: Refresh the page.
Solution 2: Clear your cache, and try again.